Culture and conflict

Culture

Healthy organisational culture can support high engagement, loyalty, innovation and motivation when it is healthy; and low trust, conflict, high turnover and a lowest common denominator approach to effort when it is toxic. People talk about culture shift all the time as if it were simple. Culture shift requires a deep awareness of the group dynamic partnered with an understanding of what people fundamentally want and need to live fulfilled and healthy lives. Leadership influence is key, but so is a commitment to healthy teams and organisational processes that support the whole.

Leadership Journey can support you to understand and articulate your organisational culture and to set a strategic plan in place to create a healthy workplace. 

We can also work with individuals, teams and across the organisation to assess for cultural health  and Cultural Intelligence to support cross-cultural skills, engaged teams and healthy organisational culture.

Conflict Management

Everyone is required at times to engage a work colleague in a necessary but awkward conversation that requires courage. It may be a social or task conflict of varying duration and intensity that is posing a risk to the individuals, team or ultimately the organisation. Early intervention is the key to resolving conflict, but many find their natural human inclination is to avoid confrontation. The goal of the conversation is to work towards a solution while managing our emotions to maintain and even build deeper relationships. Managing conflict is a trait of a healthy culture where staff feel empowered to take responsibility for and manage their own inter-personal differences. Our goal is to assist individuals and teams to move towards constructive conflicts and not get trapped in negative emotions that breed toxic and under-performing cultures.